Unibet
The Unibet casino is a gambling site with multiple products. You will find an innovated downloadable poker client and a Unibet app for each product to optimize the experience depending on your preferences. You can contact the UK customer service between 07:00-23:00 every day through email, phone & live chat. However, it can take up to 24 hours to get an email reply so try to use their live chat and phone support if possible. It takes up to 72 hours for withdrawals/documents to be reviewed and processed. A withdrawal can take up to 5 days to be received, so make sure to use an ewallet if possible.
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Total Score
- Usability 68%
- Bonus Offers 30%
- Games Offered 90%
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Enjoy a Unibet app
There are apps available for every product! There’s exclusive app for the poker client, one for sports-book, but also casino apps and other info-related apps for odds and sports-betting. If you dislike using apps, just explore the web by searching for “unibet com”. Some tablets & mobiles are supposed to re-direct you to the mobile site instead of to the desktop site, so try to google unibet com to get the correct login URL for your current device. Apps can optimize your gambling experience, especially if you use one gambling product solely. For example, an app might be wise to have if you only play casino games but if you bet on sportsbook too – you might prefer the mobile site instead. The great thing about using the mobile site (compared to the Unibet app) is the fact that you don’t have to forfeit any personal integrity by using the site. Every app nowadays require a bunch of the personal information in your mobile phone which is why I always try to avoid using mobile apps.
Bonuses & Promotions
The typical Unibet bonus is a Risk Free Bet, a bonus insurance for one of your bets. You first need to place a bet using your own money, but you will receive your losses back if you lose your bet! A good thing about this gambling operator is that they usually host a Christmas calendar, providing a new offer each day from the 1st of December until Christmas has arrived.
The welcome offer however, includes a 100% up to £200 deposit bonus and a £10 poker bonus, you need to see at least 750 flops in order to transform the bonus money into real money that you can withdraw. So in general, there are lots of promotions but most of them barely have any value. The poker bonus is a perfect example.
Unibet Casino
You’ll find all types of different gambling products available on site, the least renowned product is however the Unibet casino. Here you’ll find all casino related games such as slot machines, scratch cards, blackjack, roulette and two live casinos! The first live casino is the Evolution live casino and the second one is the Net-Ent live casino. There are only 419 games available in the Unibet casino, a very low number considering how long this gambling operator have been in the business (20 years). One thing worth mentioning, is the innovative SpinCity app which allow players a shortcut to bonus features but only from 2 slot machines.
Unibet Sports
These guys are all about the sport events and to offer the respective odds for these. You can play pre-bet odds as well as live bets which is when you play on an on-going match/event. Unibet TV is a valuable function in the odds section, the players who have £1 or more on the account or have placed a bet in the past 24 hours can watch games and matches online through the Unibet live stream, also known as the Unibet TV. You can create your own coupons in the odds section, which allow you to multiply the odds of each match for a smaller chance of winning a bigger amount. Watching a Unibet TV might be a smart move, but there are frequent delays in the stream which is the opposite of what I want from a live stream. The Unibet sports allow you to stay up-to-date in sport events through their live-score feature. However, the live-score feature show wrong results on a daily basis and Unibet take no responsibility for it which give me a good reason to refrain from using the Unibet sports section.
Check out the innovated Poker client!
With an award-winning poker client on their own poker network, Unibet poker is steadily increasing the brand value a lot. Unibet is currently revamping their brand, thus changing the name to the Kindred Group. The EGR committee concluded that Innovation in Poker 2015 should be awarded to the Unibet poker product. The new poker client allow players to play with 5 different identities/avatars at the poker tables! This means that you can remain completely anonymous during your game play in the poker client. The total revenue of the brand is increasing now since all the money from the players will remain at Unibet, compared to when they were using the Microgaming network which is shared between multiple gambling operators. In theory, a player from another gambling site could win all the money from a Unibet player – resulting in a total loss for the company.
Summary
Unibet is a Malta-based online casino, with a UK license (from the UK Gambling Commission) for the UK players. A help center has always been available to their players, the help center contain any information you might need while enjoying the site. This FAQ is not optimal for the players however since it’s quite hard to navigate, resulting in more contacts to the customer service – which is probably the reason to why it takes 24 hours for them to answer your email. Offering every single gambling product have made their products a bit messy and the Unibet casino has less games than 90% of their competitors, an indicator of a decline in product excellence.
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